WELCOME

Thank you for browsing our website and welcome to Fresh Snowboarding. 

By clicking on our website pages you agree to be bound by and comply with our terms in all policies, Covid Policy, terms and conditions, website terms of use, correspondence.   If you do not agree with, please exit our website.

Reference to Fresh Snowboarding, or ‘we’ or ‘Fresh’ or ‘us’ refers to the owners of this site.  Reference to ‘you’ or ‘the client’ or ‘rider’, refers to the user of our website.

RIDE . LEARN . TEACH

All bookings with Fresh Snowboarding are subject to and conditional upon the following conditions.   Contracts are governed by, construed and interpreted in accordance with English Law.  Reference to Fresh Snowboarding Ltd hereinafter will be referred to as “Fresh”. Reference to the person making the booking, or person/s taking lessons/courses, or third party sales agents or agent are hereinafter will be referred to as “the client”.  Reference to employed Third Party Service Providers refers to other services employed by Fresh Snowboarding Ltd such as accommodation providers or transfer companies.  Reference to Third Party Service Providers refers to unpaid services associated with the clients holiday such as Lift Pass company, local bus services etc. 

 

BOOKINGS

  1. A booking is made with Fresh when the client makes a payment in part, in full or as a deposit; or when Fresh supplies an email with a booking reference number requesting the client to read Booking Conditions and upon agreement, make payment to Fresh.  Insurance and personal information must be supplied before first lesson of booking takes place including all requested medical conditions, physical disabilities and additional needs are to be disclosed together with Medical and Mountain rescue Insurance plus contact details of next of Kin.
  2. The client’s personal information/data will remain private & confidential by Fresh.
  3. Prices are correct at the time of booking.   Prices may be subject to revision at any time, but do not affect the price given at the time of confirmed booking.
  4. After confirmation of the clients wishes to book specific requested dates/times either in writing, Fresh will send an email to the client requesting payment for said lessons/courses/service.  Fresh will reserve your booking for a maximum of 7 days from the date of with invoice issued or date of payment request email. To confirm bookings, the client must make full payment or agree in writing to payment plan options.  For coaching services full payment is to be made within 14 days of receipt of invoice or payment request.
  5. ADAVANCED BOOKINGS require a non-refundable deposit of 50% at the time of booking with the remaining 50% due 6 weeks before the date of the first lesson booked.
  6. Contract regarding instruction/coaching is between the client and the instructor whilst in resort, and the contract of management of the booking is between Fresh Snowboarding and the client.
  7. Course places are not transferable to other people in the event of cancellation.
  8. LATE ARRIVALS PRIVATE LESSONS – Fresh instructors will wait no longer than 15 minutes for clients booked on private lessons, at the arranged meeting point, unless notified prior to this by the client.
  9. LATE ARRIVALS GROUP LESSONS – Fresh instructors will wait no longer than 5 minutes for clients booked on group courses, at the arranged meeting point, unless notified prior to this by the client.
  10. Group lessons/courses run with a minimum of 4 people. If there are less than 4 people, lessons will not be cancelled, however the amount of time will be reduced. The price will remain the same. 

PAYMENTS

  1. PAYMENT TERMS – All lessons, courses and services provided by Fresh must be paid for in full, in advance at the time of Lesson payment request email or invoice sent.  Full payment is due at the time of booking or 6 weeks prior to lesson/course start date.  Lessons are not confirmed until full payment has been received and Booking Terms & Conditions agreed to. 
  2. PAYMENT PLAN OPTIONS are available.  In this case the following applies – a deposit 50% of total booking fee is payable at the time of confirming booking dates and invoice email or payment request sent to client for payment request; with the remaining 50% of total booking fee being payable and received in Fresh Snowboarding UK Business Bank account 6 weeks prior to date of first lesson/course.   In the case of international courses/lessons (with services provided outside of France or the UK) – a deposit of 50% of the total booking fee is payable and  and received in Fresh Snowboarding UK Business Bank account at the time of invoice email or payment request sent to the client after agreeing to dates either verbally or in writing, with a further 25% payable and received in Fresh Snowboarding UK Business Bank account before the Instructors departure from home country, and the remaining 25% payable and received in Fresh Snowboarding UK Business Bank account within the time period of which ever event comes first state here – either (a) within 24 hours of the completion date of the first course delivered in the International country destination; or (b) within 96 hours of arrival in International Country destination.
  3. CURRENCY & PAYMENT CHARGES – All lessons/services are charged for in UK Stirling. Lessons are to be paid by bank transfer or International bank transfer or via online payments or by requesting a credit card/debit card link. A 3% fee may be charged on all credit card payments.  As a last resort, Fresh will accept payments by Paypal, in this case, a fee of 5% of the total booking amount will be charged to cover Paypal’s commission. All International Bank transfer charges are to be incurred by the client when transferring funds. 
  4. EXPENSES POLICY – For all expenses outlayed by Fresh Snowboarding on behalf of the client – Fresh Snowboarding will provide an Invoice for expenses outlayed.  The re-payment time period for reimbursement of such invoice is as follows – full reimbursement is to be received by Fresh Snowboarding Ltd UK Business Bank Account via transfer or international bank transfer within the time period of whichever event comes first stated here – either (a) within 10 days after the initial outlay of expenses were originally purchased; or (b) within 7 days of the client receiving the Fresh; or (c) if international travel applies, before departure date from home country.  

CANCELLATIONS

  1. Fresh reserves the right to cancel lessons for a number of reasons, in which case, the client will be offered the opportunity to re-schedule the lesson, a full refund or take credit.
  2. In the event of the client cancelling lessons/bookings, the following charges apply:
  • More than 6 weeks notice = 20% loss of booking fee
  • 6 to 2 weeks notice = 50% loss of booking fee
  • 2 to 0 weeks notice = 100% loss of booking fees
  1. All cancellations must be confirmed via email.
  2. Refunds will not be given by Fresh in whole or in part for unused lessons due to injury, client late arrival, illness, accident, part closure of the resort and lift system due to weather conditions or mechanical failure; full closure of the resort and lift system, for any reason or cause outside the control of Fresh.  It is essential that the client has Insurance to cover injury, risk of cancellation and/or curtailment as well as medical and repatriation.  It is the clients’ responsibility to obtain and check that their insurance is in place before booking lessons, courses, coaching or instructor training with Fresh.
  3. Fresh can provide a letter to claim on insurance if this is justified for non-attendance for circumstances outside of the control of Fresh, see paragraph 18.

MISSED LESSONS

  1. No refunds or make-up of lessons if the client misses a lesson/s, or postponement due to lift failure, lift closure or poor weather. There may be unforeseen circumstances or conditions, which will force Fresh to postpone or cancel sessions.
  2. Client Insurance Policies should cover missed lessons due to lift failure, life closure or poor weather. Claims are to be made against the local lift company for lift failure, closure or personal private insurance provider. If Fresh is forced to cancel lessons due to staff illness or injury we will endeavour to re-schedule lessons or provide a refund on a pro-rata basis.

CHILDREN

  1. Parents/Guardians/Carers/Adults in charge must make themselves known to the instructor teaching the said child at the time of drop off. It is the responsibility of the client to be on time to collect the child/children at the end of the lesson. To take into account the possibility of arriving late, please ensure that parents/Guardians/Carers/Adults arrive at the arranged meet point 15 minutes early. Failure to do so will result in a charge of the current private lesson hourly rate.  Phone numbers of Parents/Guardians/Carers/Adults in Charge must be provided to minors Instructor/Coach.
  2. Although this is a personal choice, we recommend all children wear helmets. Fresh reserves the right to ask a Parent/Guardian/Carer/Adult to take their child from the lesson if the child is inappropriately dressed, in ill health, or not at the correct level for the group. No refunds will be provided under these circumstances.

THIRD PARTIES

  1. Paid Third parties service providers – All paid third parties including accommodation providers, transfer companies or any other service providers or partners are subject to and conditional upon the  third party terms and conditions. Prices are correct at the time of booking. Paid Third-party accommodation packages with transfers are conditional upon 6 people sharing the transfer. Unpaid third parties refer to companies providing unpaid services such as Lift Operators, Local bus service companies.  Fresh is not responsible for and will not be liable for any physical or financial hardship, which may be incurred due to third party liability, or whilst in the service of third party providers or partners, nor inability to attend Fresh Lesson/Course.  

OTHER

25.   Lift passes are obligatory and not included in lesson/course prices.

  1. Equipment is not included in lesson/course price. Clients are responsible for their own equipment and should arrive to the lesson with appropriate equipment/clothing.
  2. Clients are to respect the professional judgement of their instructor at all times.
  3. Fresh reserves the right to refuse access to lessons or remove the client from lessons/courses/services if:
    1. The client is found to exhibit behaviour, which is deemed to be inappropriate and/or detrimental to others in the group or Instructors.
    2. The client is found to be under the influence of alcohol, drugs or addictive substances during course/lesson time.
    3. The client is inappropriately dressed, in ill health, or not at the correct level for the group.
  4. In the event of the client/student being refused tuition/coaching/instruction by Fresh due to the circumstances in the above paragraph, no funds will be refunded.
  5. Fresh is not responsible for and will not be liable for any physical or financial hardship, which may be incurred whilst involved with or in a Fresh Lesson/Course.
  6. Fresh does not insure clients/students. Fresh does not provide holiday, accident or recovery insurance.
  7. The client is obliged to insure themselves for third party liability, accident and medical insurance. Fresh recommends arranging an appropriate policy with a third party agent.
  8. Fresh declines all liability in case of an accident occurring whilst in the lesson/course.  Instructors/Coaches sub contracted to Fresh declines all liability in case of an accident occurring whilst in the lesson/course.  
  9. No funds/monies will be refunded by Fresh in the event of injury sustained either before, or whilst participating in lessons/courses, where injury leads to curtailment of the course; in this instance, it is necessary to make an insurance claim.
  10. The client agrees, that Fresh shall not be liable for any loss or damage arising whether in respect of death, bodily injury, illness suffered or loss, costs or damages or expenses incurred.
  11. Accuracy: All bookings are quoted and charged in sterling. We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices, possible lesson times and other details in such circumstances. You must check the current price and all other details relating to the travel arrangements that you wish to book before you make your booking.
  12. Events beyond our control:  Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by Events Beyond Our Control. For the purpose of these Booking Conditions, this means any event beyond our or our suppliers control or paid third party service providers control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination, global epidemics or pandemics, or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including any port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, traffic congestion/restrictions and all similar events our or the supplier(s) concerned’s control.
  13. Brexit Implications: please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes, access to certain ports and airports etc. Please rest assured that this is something we will continue to monitor and will advise our students as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, any such changes would be treated as Events Beyond Our Control, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
  14. Physical Disabilities, Medical Conditions and Additional Needs: Fresh will provide a qualified Adaptive Snowboard Instructor when these cases are declared.  We are not a specialist disabled ski / snowboard lesson company but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your lesson, please provide us with full details before your booking is confirmed so that we can try to advise you as to the suitability of your chosen arrangements. We may require you to produce a doctor’s certificate certifying that you are fit to participate in your chosen arrangements. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.
  1. Visa/Passport and Health Requirements: It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your lesson. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

For European holidays you should obtain a completed and issued form EHIC prior to departure. Up to date travel advice can be obtained from the Foreign, Commonwealth and Development Office, visit https://www.gov.uk/travelaware.

Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling,

We do not accept any responsibility if you cannot travel to the lesson, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities

  1. Law and Jurisdiction:  These Booking Conditions are governed by English law and we both agree that the courts of England and Wales have exclusive jurisdiction over any dispute, claim or other matter which may arise between us (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scottish or Northern Irish law, as applicable).
  2. Foreign Office Advice:  You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control (see clause 41).
  3. The client agrees, Fresh shall not be liable for any loss or damage arising whether in respect of death, bodily injury, illness suffered or loss, costs or damages or expenses incurred.
  4. Anyone making a booking with Fresh is agreeing to abide by these aforementioned conditions.

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://freshsnowboarding.com website operated by Fresh Snowboarding by (“us”, “we”,  “fresh” or “our”).

 

Your access to and use of the Service or website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

 

By accessing or using the Service, or website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or website.

 

Purchases

 

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, telephone number.  This information remains private.

 

All products, services, sales and information available through this website is/are used and purchased at the buyers discretion, and remains the responsibility of the viewer, purchaser, buyer to ensure such meets specific needs and requirements.

 

Termination

 

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

 

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Content

 

The content on the pages of our website is for general information and use only and subject to change without notice.

 

This website uses cookies to monitor browsing preferences.  If you allow cookies to be used, persona information my be stored.  For more information read our privacy policy.

 

Accuracy of the content (excluding Terms & Conditions, Covid Policy, and Website terms of use) within this website was correct at the time of writing.  You acknowledge that such information and materials found or offered on this website relating to Fresh Snowboarding or any third party may contain inaccuracies or errors and exclude liability for any such inaccuracy.

 

Except as expressly provided in these Terms of Use, no part of the Site, and no Content may be copied, reproduced, republished, uploaded, posted, publically displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, web site, social media or any other medium for publication or distribution for any persona or commercial enterprise without Fresh Snowboarding’s express prior written consent.  This website contains material which is owned and licenced to us, any reproduction is prohibited.  Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

Links To Other Web Sites

 

Our Service may contain links to third-party web sites or services that are not owned or controlled by Fresh Snowboarding.  Fresh Snowboarding has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Fresh Snowboarding shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

No guaranties or warranties are provided by Fresh Snowboarding or any third party relating to accuracy or errors.

 

 

Changes

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

 

Disclaimer

 

 

FRESH SNOWBOARDING does not promise that the site or any content of the site, service or feature of the site will be error-free or uninterrupted, or that any defects will be correct, or that your use of the site will provide specific results.  The site and its contents are delivered on an ‘AS-IS’ and ‘AS AVAILABLE’ basis.  All information provided on this site is subject to change without notice.  We cannot ensure that any files or other date you download from this site will be free of viruses or contamination or destructive features.  Fresh Snowboarding disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.  Fresh Snowboard disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of this site, and/or any Fresh serviced you assume total responsibility for your use of the site an any linked sites.  If you are dissatisfied with the site or any of its contents, stop using the site or any such contents.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

 

Contact Us

 

If you have any questions about these Terms, please contact us.

CANCEL 30 DAYS BEFORE arrival date and receive 100% refund

1.  Receive 100% refund of your coaching costs if you cancel your booking* for any reason up to 30 days before your first lesson start date. 

CANCEL BEFORE 01/11/21 and receive 100% refund

2.  Receive 100% refund of your coaching costs if you cancel your booking* for any reason before the 1st November 2021.

COVID 19 CANCELLATIONS

3. If you wish to cancel due to a genuine COVID 19 reason ** (see below), you will be entitled to choose from one of the following options:

(a) Receive a Fresh Snowboarding credit note to the value of your total payment made for the relevant booking (valid for 2 years from the date of your booking).

– OR –

(b) Receive a full refund of your coaching costs, minus 20% admin fee of the total price of your booking.

 

* EXCLUDES BOOKINGS WITH ACCOMMODATION PACKAGE 

** GENUINE COVID 19 RESTRICTIONS are, and not limited to:

• Closure of ski lifts and ski area of your destination resort or dome.

• Government (from your home country) enforced lockdown.

• Government or foreign office (from your home country) advice against travel.

• Government or foreign office (from your home country) imposed national or international Travel Restriction.

 

Thank you for your interest

WE LOOK FORWARD TO ELEVATING YOUR RIDING!