Thank you for browsing our website and welcome to Fresh Snowboarding. 

By clicking on our website pages you agree to be bound by and comply with our terms in all policies, Covid Policy, terms and conditions, website terms of use, correspondence.   If you do not agree with, please exit our website.

Reference to Fresh Snowboarding, or ‘we’ or ‘Fresh’ or ‘us’ refers to the owners of this site.  Reference to ‘you’ or ‘the client’ or ‘rider’, refers to the user of our website.


CANCEL 30 DAYS BEFORE arrival date and receive 100% refund

1.  Receive 100% refund of your coaching costs if you cancel your booking* for any reason up to 30 days before your first lesson start date. 

CANCEL BEFORE 01/11/21 and receive 100% refund

2.  Receive 100% refund of your coaching costs if you cancel your booking* for any reason before the 1st November 2021.


3. If you wish to cancel due to a genuine COVID 19 reason ** (see below), you will be entitled to choose from one of the following options:

(a) Receive a Fresh Snowboarding credit note to the value of your total payment made for the relevant booking (valid for 2 years from the date of your booking).

– OR –

(b) Receive a full refund of your coaching costs, minus 20% admin fee of the total price of your booking.



** GENUINE COVID 19 RESTRICTIONS are, and not limited to:

• Closure of ski lifts and ski area of your destination resort or dome.

• Government (from your home country) enforced lockdown.

• Government or foreign office (from your home country) advice against travel.

• Government or foreign office (from your home country) imposed national or international Travel Restriction.


All bookings with Fresh Snowboarding are subject to and conditional upon the following conditions.   Contracts are governed by, construed and interpreted in accordance with English Law.  Reference to Fresh Snowboarding hereinafter will be referred to as “Fresh”. Reference to the person making the booking, or person/s taking lessons/courses hereinafter will be referred to as “the client”.



  1. A booking is made with Fresh when the client makes a payment in part, in full or as a deposit; or when Fresh supplies an email with a booking reference number requesting the client to read Booking Conditions and upon agreement, make payment to Fresh.
  2. The client’s personal information/data will remain private & confidential by Fresh.
  3. Prices are correct at the time of booking.   Prices may be subject to revision at any time, but do not affect the price given at the time of confirmed booking.
  4. Fresh reserve booking place for a maximum of 14 days from the date of invoice issue or payment request. To confirm bookings, please return payment within 14 days of receipt of invoice or payment request.
  5. Advance bookings require a non-refundable deposit of 50% at the time of booking with the remaining 50% due 6 weeks before the date of the first lesson booked.
  6. Contact of instruction is between the client and the instructor, whilst the contract of management of the booking is between Fresh Snowboarding and the client.
  7. Course places are not transferable to other people in the event of cancellation.
  8. Fresh instructors will wait no longer than 15 minutes for clients booked on private lessons, at the arranged meeting point, unless notified prior to this by the client.
  9. Fresh instructors will wait no longer than 5 minutes for clients booked on group courses, at the arranged meeting point, unless notified prior to this by the client.
  10. Group lessons/courses run with a minimum of 4 people. If there are less than 4 people, lessons will not be cancelled, however the amount of time will be reduced. The price will remain the same. 


  1. All lessons, courses and services provided by Fresh must be paid for in full, in advance.
  2. All lessons/services are charged for in UK Stirling.
  3. Lessons are not confirmed until full payment received and a confirmation email sent.
  4. Lessons are to be paid by bank transfer, online payment, and credit or debit card. A 3% fee may be charged on all credit card payments.  As a last resort, Fresh will accept payments by Paypal, in this case, a fee of 7% of the total booking amount will be charged to cover Paypal’s commission.


  1. Fresh reserves the right to cancel lessons for a number of reasons, in which case, the client will be offered the opportunity to re-schedule the lesson, a full refund or take credit.
  2. In the event of the client cancelling lessons/bookings, the following charges apply:
  • More than 6 weeks notice = 20% loss of booking fee
  • 6 to 2 weeks notice = 50% loss of booking fee
  • 2 to 0 weeks notice = 100% loss of booking fees
  1. All cancellations must be confirmed via email.
  2. Refunds will not be given by Fresh in whole or in part for unused lessons due to injury, client late arrival, illness, accident, part closure of the resort and lift system due to weather conditions or mechanical failure; full closure of the resort and lift system, for any reason or cause outside the control of Fresh.  It is essential that the client has Insurance to cover injury, risk of cancellation and/or curtailment as well as medical and repatriation.  It is the clients’ responsibility to obtain and check that their insurance is in place before booking lessons, courses, coaching or instructor training with Fresh.
  3. Fresh can provide a letter to claim on insurance if this is justified for non-attendance for circumstances outside of the control of Fresh, see paragraph 18.


  1. No refunds or make-up of lessons if the client misses a lesson/s, or postponement due to lift failure, lift closure or poor weather. There may be unforeseen circumstances or conditions, which will force Fresh to postpone or cancel sessions.
  2. Client Insurance Policies should cover missed lessons due to lift failure, life closure or poor weather. Claims are to be made against the local lift company for lift failure, closure or personal private insurance provider. If Fresh is forced to cancel lessons due to staff illness or injury we will endeavour to re-schedule lessons or provide a refund on a pro-rata basis.


  1. Parents/Guardians/Carers/Adults in charge must make themselves known to the instructor teaching the said child at the time of drop off. It is the responsibility of the client to be on time to collect the child/children at the end of the lesson. To take into account the possibility of arriving late, please ensure that parents/Guardians/Carers/Adults arrive at the arranged meet point 15 minutes early. Failure to do so will result in a charge of the current private lesson hourly rate.
  2. Although this is a personal choice, we recommend all children wear helmets. Fresh reserves the right to ask a Parent/Guardian/Carer/Adult to take their child from the lesson if the child is inappropriately dressed, in ill health, or not at the correct level for the group. No refunds will be provided under these circumstances.


  1. Third parties. All third parties including accommodation providers, transfer companies or any other service providers or partners are subject to and conditional upon the third parties terms and conditions. Prices are correct at the time of booking. Third-party accommodation packages with transfers are conditional upon 6 people sharing the transfer. Fresh is not responsible for and will not be liable for any physical or financial hardship, which may be incurred due to third party liability, or whilst in the service of third party providers or partners, nor inability to attend Fresh Lesson/Course.


25.   Lift passes are obligatory and not included in lesson/course prices.

  1. Equipment is not included in lesson/course price. Clients are responsible for their own equipment and should arrive to the lesson with appropriate equipment/clothing.
  2. Clients are to respect the professional judgement of their instructor at all times.
  3. Fresh reserves the right to refuse access to lessons or remove the client from lessons/courses/services if:
    1. The client is found to exhibit behaviour, which is deemed to be inappropriate and/or detrimental to others in the group or Instructors.
    2. The client is found to be under the influence of alcohol, drugs or addictive substances during course/lesson time.
    3. The client is inappropriately dressed, in ill health, or not at the correct level for the group.
  4. In the event of the client/student being refused tuition/coaching/instruction by Fresh due to the circumstances in the above paragraph, no funds will be refunded.
  5. Fresh is not responsible for and will not be liable for any physical or financial hardship, which may be incurred whilst involved with or in a Fresh Lesson/Course.
  6. Fresh does not insure clients/students. Fresh does not provide holiday, accident or recovery insurance.
  7. The client is obliged to insure themselves for third party liability, accident and medical insurance. Fresh recommends arranging an appropriate policy with a third party agent.
  8. Fresh declines all liability in case of an accident occurring whilst in the lesson/course.
  9. No funds/monies will be refunded by Fresh in the event of injury sustained either before, or whilst participating in lessons/courses, where injury leads to curtailment of the course; in this instance, it is necessary to make an insurance claim.
  10. The client agrees, that Fresh shall not be liable for any loss or damage arising whether in respect of death, bodily injury, illness suffered or loss, costs or damages or expenses incurred.
  11. Accuracy: All bookings are quoted and charged in sterling. We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices, possible lesson times and other details in such circumstances. You must check the current price and all other details relating to the travel arrangements that you wish to book before you make your booking.
  12. Events beyond our control:  Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by Events Beyond Our Control. For the purpose of these Booking Conditions, this means any event beyond our or our suppliers control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination, global epidemics or pandemics, or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including any port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, traffic congestion/restrictions and all similar events our or the supplier(s) concerned’s control.
  13. Brexit Implications: please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes, access to certain ports and airports etc. Please rest assured that this is something we will continue to monitor and will advise our students as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, any such changes would be treated as Events Beyond Our Control, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
  14. Disabilities and Medical Problems: We are not a specialist disabled ski / snowboard lesson company but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your lesson, please provide us with full details before your booking is confirmed so that we can try to advise you as to the suitability of your chosen arrangements. We may require you to produce a doctor’s certificate certifying that you are fit to participate in your chosen arrangements.

Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.

  1. Visa/Passport and Health Requirements: It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your lesson. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

For European holidays you should obtain a completed and issued form EHIC prior to departure. Up to date travel advice can be obtained from the Foreign, Commonwealth and Development Office, visit https://www.gov.uk/travelaware.

Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling,

We do not accept any responsibility if you cannot travel to the lesson, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities

  1. Law and Jurisdiction:  These Booking Conditions are governed by English law and we both agree that the courts of England and Wales have exclusive jurisdiction over any dispute, claim or other matter which may arise between us (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scottish or Northern Irish law, as applicable).
  2. Foreign Office Advice:  You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control (see clause 41).
  3. The client agrees, Fresh shall not be liable for any loss or damage arising whether in respect of death, bodily injury, illness suffered or loss, costs or damages or expenses incurred.
  4. Anyone making a booking with Fresh is agreeing to abide by these aforementioned conditions.

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://freshsnowboarding.com website operated by Fresh Snowboarding by (“us”, “we”,  “fresh” or “our”).


Your access to and use of the Service or website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


By accessing or using the Service, or website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or website.




If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, telephone number.  This information remains private.


All products, services, sales and information available through this website is/are used and purchased at the buyers discretion, and remains the responsibility of the viewer, purchaser, buyer to ensure such meets specific needs and requirements.




We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.


All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.




The content on the pages of our website is for general information and use only and subject to change without notice.


This website uses cookies to monitor browsing preferences.  If you allow cookies to be used, persona information my be stored.  For more information read our privacy policy.


Accuracy of the content (excluding Terms & Conditions, Covid Policy, and Website terms of use) within this website was correct at the time of writing.  You acknowledge that such information and materials found or offered on this website relating to Fresh Snowboarding or any third party may contain inaccuracies or errors and exclude liability for any such inaccuracy.


Except as expressly provided in these Terms of Use, no part of the Site, and no Content may be copied, reproduced, republished, uploaded, posted, publically displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, web site, social media or any other medium for publication or distribution for any persona or commercial enterprise without Fresh Snowboarding’s express prior written consent.  This website contains material which is owned and licenced to us, any reproduction is prohibited.  Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


Links To Other Web Sites


Our Service may contain links to third-party web sites or services that are not owned or controlled by Fresh Snowboarding.  Fresh Snowboarding has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Fresh Snowboarding shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


No guaranties or warranties are provided by Fresh Snowboarding or any third party relating to accuracy or errors.





We reserve the right, at our sole discretion, to modify or replace these Terms at any time.





FRESH SNOWBOARDING does not promise that the site or any content of the site, service or feature of the site will be error-free or uninterrupted, or that any defects will be correct, or that your use of the site will provide specific results.  The site and its contents are delivered on an ‘AS-IS’ and ‘AS AVAILABLE’ basis.  All information provided on this site is subject to change without notice.  We cannot ensure that any files or other date you download from this site will be free of viruses or contamination or destructive features.  Fresh Snowboarding disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.  Fresh Snowboard disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of this site, and/or any Fresh serviced you assume total responsibility for your use of the site an any linked sites.  If you are dissatisfied with the site or any of its contents, stop using the site or any such contents.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.


Contact Us


If you have any questions about these Terms, please contact us.

Thank you for your interest